Returns & Exchanges
At Canvas Store, we want you to love your new home decor; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure a smooth exchange or refund process.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the canvas or home goods in their original shipping box, ensuring all protective corner guards and wraps are secure.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing